Shipping Information
Shipping Information
At Indoors Outdoors Australia, we’re committed to delivering your orders promptly and reliably, so you can get started on your projects without delay.
Order Processing
- We process and dispatch all orders within 3 business days of receiving your order.
- You will receive an email confirmation once your order has been shipped.
Shipping Areas
- We currently ship to addresses within Australia only.
Shipping Costs
- Standard shipping is free Australia-wide on all orders.
- If you select any express or specialised shipping options (where available), additional charges will apply and be clearly shown at checkout.
Delivery Timeframes
- Delivery times vary depending on your location and product availability.
- Estimated delivery times will be provided at checkout for your convenience.
- Please note that while we work with trusted carriers, we cannot be held responsible for delays caused by third-party delivery services.
Tracking Your Order
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
- Use this number to track your parcel and stay updated on its progress.
Important Notes
- Please ensure your delivery address is complete and accurate to avoid delays.
- If you are not available at the delivery address, the carrier may leave a card with instructions on how to collect your parcel or arrange redelivery.
Need Help?
If you have any questions or concerns about your shipment, please contact our friendly customer support team at indoorsoutdoors@gmail.com. We’re here to help!